Shipping Policy
A Legal Disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.
Shipping Policy - The Basics
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
What to Include in the Shipping Policy
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.
Shipping Policy
Last Updated: 27-07-2025
At Deep Origin, we aim to deliver your wellness essentials safely and on time. This Shipping Policy outlines how we handle shipping, delivery times, fees, and related information for your orders on https://www.deeporigin.shop/.
1. Shipping Coverage
We currently ship across India.
For international shipping requests, please contact us at support@deeporigin.shop before placing your order.
2. Processing Time
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All orders are processed within 1–2 business days after successful payment.
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Orders placed on weekends or public holidays will be processed the next working day.
3. Delivery Time
Estimated delivery time after dispatch:
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Metro cities: 2–5 business days
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Other locations: 5–7 business days
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Remote or out-of-service areas may take longer, depending on courier coverage.
Note: Delivery times are estimates and may vary due to external factors like courier delays, weather, or festivals.
4. Shipping Charges
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A flat shipping fee of ₹49 may apply for orders below ₹500.
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Any applicable shipping charges will be displayed during checkout before payment.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email or SMS with a tracking number and link. You can use this to track your order in real-time.
6. Delays or Issues
In case of delays, missing packages, or damaged shipments:
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Contact us at support@deeporigin.shop
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Include your order number and details of the issue for faster assistance.
We’ll work with our delivery partners to resolve the issue as quickly as possible.
7. Incorrect Address
Please ensure your shipping address is complete and accurate before placing the order. Deep Origin is not responsible for delays or losses caused by incorrect or incomplete addresses.
8. Contact Us
If you have any questions regarding shipping or delivery, feel free to reach out:
📧 Email: support@deeporigin.shop
🌐 Website: https://www.deeporigin.shop