This privacy policy outlines how Deep Origin ("we", "us", or "our") uses and protects any information that you provide while using our website.
Deep Origin is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.
Note: Our privacy policy is subject to change without prior notice. Please review this page periodically to stay informed of any updates.
Collection of Personally Identifiable Information and Other Information
We collect information that is necessary and relevant for providing our skincare products and services—especially those formulated with active ingredients like retinol. This information may include your name, address, contact details, and any personal preferences relevant to skincare. It may be stored in our secure digital records system and/or in physical files.
We collect information through:

• Online forms and checkouts

• Direct customer communication (phone, email, or in person)

• Optional skincare consultations or surveys

We will inform you whenever data is being collected, explain its intended use, and provide access to this privacy policy. If you choose not to provide certain information, we may not be able to offer our full range of products or services.
We may collect:

• Name and job title

• Contact details, including email address and phone number

• Demographic information such as postcode, preferences, and interests

• Skin concerns or goals (if voluntarily provided)

• Other information relevant to surveys or offers

Use & Disclosure
We use personal information to:

• Process and fulfill orders

• Improve our products and services

• Personalize your skincare experience

• Send promotional emails about new products, offers, or skincare tips (you can opt out anytime)

• Maintain internal records and manage customer relationships

We will never sell, rent, or share your personally identifiable information with third parties except:

• With trusted service providers (e.g., payment gateways, shipping partners) under strict confidentiality

• When legally required to do so

• To protect our rights or those of others

Non-personally identifiable information, such as aggregated site usage data, may be shared with marketing or analytics partners.
Security
We are committed to ensuring the security of your information. We use appropriate technical, administrative, and physical safeguards to prevent unauthorized access, disclosure, or misuse of your data.
Cookies and Web Tracking
Cookies are small files placed on your computer to enhance your browsing experience.
We use cookies to:

• Monitor site traffic and performance

• Remember your preferences

• Enhance site functionality

You may choose to accept or decline cookies. Most browsers accept cookies automatically, but you can modify your settings to decline them. Note: This may affect some site features.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you leave our site, we do not have control over those external sites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting them.
Your Consent
By using our website and/or providing your personal information, you consent to the collection and use of this information in accordance with this policy.
Any changes to our privacy policy will be posted on this page.
Grievance Officer
If you have any concerns or complaints regarding your data or this policy, please contact:
Deep Origin Skincare
Grievance Officer: Anup A.
Email: help@deeporigin.shop
Phone: +91 8111888550
Address: Pan Naturals, Trivandrum, Kerala INC, 695301
Time: Monday to Saturday, 10:00 AM – 5:00 PM
If you believe that any information we are holding on you is incorrect or incomplete, please email us. We will promptly correct any inaccurate information.